Please help locked out of Galaxy s2 gt-I9100 - Samsung Galaxy S2 Forum : Samsung Galaxy S2 Forums

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Old 01-11-2012, 05:47 AM   #1 (permalink)
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Default Please help locked out of Galaxy s2 gt-I9100

I was wondering if anyone could help my other half let my kids play on her galaxy s2 and the got to the pattern security screen and thought it was a game and entered an incorrect pattern too many times. Now she is locked out with a screen saying to many incorrect pattern attempts enter google account. But when we do this its just telling us invalid username or password, we never used google mail on the phone any way but since it got locked i created one to try and unlock it but it has not worked.

Any ideas would be greatly appreciated.

Thanks
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Old 01-11-2012, 06:05 AM   #2 (permalink)
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Default Re: Please help locked out of Galaxy s2 gt-I9100

Hello
My best bet is to contact the vendor. I don't think even the hard reset will do... but you can always try...
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Old 01-11-2012, 06:10 AM   #3 (permalink)
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Default Re: Please help locked out of Galaxy s2 gt-I9100

they are telling me to send it off to then and pay £20 for it, but thought maybe the hard reset would be worth a shot but dont know how to do it
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Old 01-11-2012, 03:35 PM   #4 (permalink)
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Default Re: Re: Please help locked out of Galaxy s2 gt-I9100

You must gave added a Google account when you activated the phone, you need a Google account to use the market. The account entered and active would be the account that needs entering to unlock the device.

If you can't remember the account you'll have to do a factory reset from the stock recovery mode...

Hold the power button down for 8 seconds to turn the phone off, holding the home button and volume up turn the phone on holding the power button until you see the Samsung Galaxy SII logo. At this point release the power button only keeping the the home button and volume up pressed, you should then see the stock recovery menu appear which I believe is in green (can't remember as I have a CWM based recovery), release the home button and volume up and use the volume to navigate to factory reset and use the home button to select.

Warning- This will wipe your phone of all user data including contacts, SMS, user accounts, installed applications etc.


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Swyped from a distant star, the other side of the Galaxy on my rooted/modded GT-I9100 using Tapatalk ©
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Old 04-06-2012, 06:58 PM   #5 (permalink)
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Default Re: Please help locked out of Galaxy s2 gt-I9100

[quote=AndrewKate ]
I was wondering if anyone could help my other half let my kids play on her galaxy s2 and the got to the pattern security screen and thought it was a game and entered an incorrect pattern too many times. Now she is locked out with a screen saying to many incorrect pattern attempts enter google account. But when we do this its just telling us invalid username or password, we never used google mail on the phone any way but since it got locked i created one to try and unlock it but it has not worked.

Any ideas would be greatly appreciated.

Thanks

type in googlemail, instead of shortening it to gmail.... worked on mine
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Old 04-06-2012, 07:03 PM   #6 (permalink)
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Default Re: Please help locked out of Galaxy s2 gt-I9100

try typing the whole name@google.com then password.... instead of shortening it to gmail.... worked with mine..
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Old 07-21-2012, 12:56 PM   #7 (permalink)
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Default Re: Please help locked out of Galaxy s2 gt-I9100

Answer a call, cancel it, press the home button, goto settings > privacy > factory reset. (maybe slightly different wording as I don't have my wife's S2 in front of me)

The phone will need setting up again and all the apps will need reinstalling, but photos etc should remain.
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