Originally Posted by MattC1
I'm new here and sorry but I just posted this 1st in updates.i tried to remove it but can't.
Have a prob with my phone and hoping someone may be able to help
had my phone since end july n great.except now videos won't play through the built in video player. it seems to be permanently paused so only way I can watch anything is by keep tapping the play button where the video advances a frame at a time.
I haven't dropped the phone or anything
Anyone any idea of whats wrong?
Well, you could back up all contacts, ringtones, photos, videos...
Then do a factory reset and see if that clears the problem up..
Like a good clean out !
I know it sounds a bit extreme, but its a option that might sort your problem out straight away.
Another is you could try switching off background apps that could be eating your memory up, make sure you are also converting the Movies to the right correct size as well..
Hope this helps you..
For converting, take a look at this thread: